Managed commerce works when technology, operating work and decision rights are explicit. These resources help leaders define responsibilities, compare partner scope and build a measurable roadmap without treating a target date or outcome as a guarantee.
Published resources
Work through the details
Define operating ownership, measurement and partner scope for connected commerce.
Articles
Review Shopify session measurement changes with a practical comparison card for definition boundaries, coverage limits and post-update reporting.
Oct 21, 2026 Managed CommerceHow to Scope a 90-Day Commerce Roadmap Without a Go-Live PromiseUse a 90-day planning horizon to sequence discovery, controls, pilots and evidence while keeping launch timing conditional.
Oct 12, 2026 Managed CommerceCommerce KPI Definitions: Denominators, Time Basis and LimitsMake commerce metrics comparable by documenting numerator, denominator, event timestamps, exclusions, source and known limits.
Oct 12, 2026 Managed CommerceCommerce Operations RACI for Daily Work and IncidentsAssign accountable decisions, responsible operators, consulted specialists and informed stakeholders across commerce workflows.
Oct 12, 2026 Managed CommerceEvaluate a Commerce Platform-and-Operator PartnerCompare commerce partners on actual work scope, integration evidence, exception ownership, controls and commercial clarity.
Oct 12, 2026 Operating EconomicsChannel Contribution Margin: What Revenue Leaves OutBuild an operating contribution view that includes selling fees, fulfillment, shipping and returns, with an editable worksheet and worked example.
Oct 7, 2026 Connected CommerceManaged Commerce vs Software Only: Who Owns the Work?Compare software, fulfillment and managed commerce by operational ownership, exception handling and measurable scope before choosing a partner.
Oct 7, 2026Guides & tools
An editable cost worksheet and worked example for comparing channel contribution without confusing estimates with net profit.
Open resource guideCommerce 90-Day Roadmap TemplateBuild an adaptable 90-day commerce plan with owners, dependencies, evidence and exit gates instead of a fixed launch promise.
Open resource guideThe Operator’s Playbook for Unified CommerceA practical working guide to connecting your catalog, channels, inventory, fulfillment, and reporting.
Open resourcePut it into practice