A channel is ready when the full operating path works: catalog, inventory, order, fulfillment, care and returns. These resources help teams choose a manageable scope, test the customer promise and run a clear launch decision.
Published resources
Work through the details
Launch and operate channels with realistic readiness, economics and service controls.
Articles
Translate delivery, cancellation, tracking and returns promises into measurable cutoffs, owners and exception responses.
Oct 12, 2026 Marketplaces & DTCDTC and Wholesale: Shared Stock, Different WorkflowsShare inventory visibility across DTC and wholesale while preserving distinct allocations, documents, packing and exception ownership.
Oct 12, 2026 Marketplaces & DTCMarketplace Account Health: An Evidence-Based Operating CadenceRun account-health reviews with current channel evidence, root-cause ownership and bounded corrective action—without policy guarantees.
Oct 12, 2026 Marketplaces & DTCMarketplace Assortment Strategy: Choose a Pilot With EvidenceSelect a marketplace pilot assortment by testing listing readiness, supply, economics and operational exception load.
Oct 12, 2026 Marketplaces & DTCPeak-Season Commerce Readiness: Capacity, Cutoffs and ExceptionsPrepare peak operations with demand scenarios, inventory and labor limits, carrier evidence, decision rights and exception coverage.
Oct 12, 2026 Marketplaces & DTCPromotion Operations Checklist: Price, Stock, Fulfillment and CarePrepare a promotion as a cross-functional change with price evidence, inventory limits, capacity checks and a recovery path.
Oct 12, 2026 Channel GrowthMarketplace Launch Checklist: From Catalog to First ReturnPrepare a marketplace launch with catalog checks, inventory rules, test orders, fulfillment evidence and a clear go-live decision.
Oct 7, 2026Guides & tools
Put it into practice